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What is a Path to Success? It’s a Synergy roadmap built just for you, with the conference highlights you won’t want to miss along with personalized recommendations for breakouts and interactive sessions plus suggestions for how to spend unstructured time. Follow the agenda as written for an optimal experience, or tailor your schedule even further: click the links and explore the catalog for more options.

Sunday, May 21 & Monday, May 22

Arrive early for intensive learning before Synergy begins: the optional Instructor-led Learning Labs preconference workshop on Sunday and Monday includes up to three labs plus a networking reception. 

Recommended for you:


  • 12:00 p.m. - 3:00 p.m. LAB601 Increase your NetScaler IQ to better manage your NetScaler ADCs
  • 7:00 p.m. - 8:30 p.m. Instructor-led Learning Lab Networking Reception


  • 8:00 a.m. - 11:00 a.m. LAB614 Simplify SaaS application deployment and native one-time password (OTP) on NetScaler Unified Gateway
  • 12:00 p.m. - 3:00 p.m. LAB610 Gain end-to-end insight and control with NetScaler Management & Analytics System


View all labs >

Monday, May 22

6:30 p.m. - 8:00 p.m. Navigators Reception
Kick off the week with networking and expert guidance on discovering the best of Synergy

Tuesday, May 23

9:00 a.m. - 10:30 a.m. Vision Keynote
Be ready for whatever comes next: hear our vision for the workspace of the future

11:00 a.m. - 12:00 p.m. Meet Jacob Morgan
Best-selling author and futurist Jacob Morgan will be autographing copies of his latest book, The Employee Experience Advantage in the Solutions Expo. Grab your copy, and learn why organizations that invest in employee experience crush those that don't.

12:00 p.m. - 1:30 p.m. Explore the Solutions Expo
Discover new tech at our sponsor booths, have lunch, play the Synergy game on the Synergy Mobile app and immerse yourself in the Citrix Booth Experience: watch demos in the Product Pods, visit the Experts Bar, and see how Citrix runs Citrix in the Operations Center. Plus, see the future of work in the walkthrough Workspace Experience Center, featuring real-world environments transformed by technology.

1:30 p.m. - 3:00 p.m. Technology Keynote
The Technology Keynote  delivers incredible demos, solution roadmaps and sneak peeks into future innovation

3:30 p.m. - 5:30 p.m. Visit Synergy Park
This interactive engagement zone highlights the social side of Synergy. Set up an impromptu meeting in the Event Connection Lounge, stop by the Social Hub, and meet the CUGC team at the Community Hub to learn about Citrix user groups around the world and how you can join one. Visit the Simply Serve @ Synergy booth to learn how Citrix supports STEM education in local communities, and take part in a microvolunteer activity. Recharge yourself and your devices in the Lounge featuring charging stations, play a round of golf in the Game Zone and shop for branded Citrix merchandise in The Citrix Shop.

6:00 p.m. - 8:00 p.m. Welcome Reception
Connect with colleagues and meet new contacts over cocktails and delicious bites

Wednesday, May 24

8:30 a.m. - 12:15 p.m. Breakout Sessions
Synergy breakouts are 45 or 90 minutes in 100- and 300-level sessions based on level of technical complexity. Missed a great session? Don’t worry: you can watch breakouts on demand after the conference on Citrix Synergy TV.

Recommended for you:

8:30 a.m. - 9:15 a.m.

  • SYN120 NetScaler SD-WAN updates

9:30 a.m. - 10:15 a.m.

  • SYN118 What's new with NetScaler ADC

10:30 a.m. - 12:00 p.m.

  • SYN323 Migrate your NetScaler deployment to the cloud

View all networking sessions >

1:30 p.m. - 2:30 p.m. Innovation Super Session – Malcolm Gladwell
Hear from this New York Times bestselling author and National Magazine Award winner

2:45 p.m. - 4:15 p.m. Certification Center
Get Citrix Certified! Take the exam of your choice free, right on-site at Synergy

4:30 p.m. - 6:30 p.m. Diversity in Technology
Join other tech leaders at this networking event to discuss the important challenges facing our industry

Thursday, May 25

9:00 a.m. - 10:00 a.m. Innovation Super Session – Gen. Colin Powell
Hear from the former U.S. Secretary of State and two-time Presidential Medal of Freedom winner

10:30 a.m. - 12:15 p.m. Breakout Sessions

Recommended for you:

  • 10:30 a.m. - 11:15 a.m. SYN324 Connectivity demystified: NetScaler Unified Gateway without configuration wizards
  • 11:30 a.m. - 12:15 p.m. SYN328 Securing your web apps with NetScaler AppFirewall

1:30 p.m. - 5:30 p.m. Interactive Sessions in the Learning Zone
Dynamic workshop-style sessions offer deep learning and one-on-one engagement.

Recommended for you:

  • 1:30 p.m. - 2:30 p.m. Hot Topics
    SYN411 Guidelines for NetScaler ADC sizing and capacity planning
  • 2:30 p.m. - 3:00 p.m. Match.Geek
    Choose your match from among Citrix User Group members and Citrix Technology Professionals for a 30-minute face-to-face session to discuss your networking IT challenges.
  • 3:30 p.m. - 4:00 p.m. Meet the Experts
    SYN704 Get to know NetScaler CPX: different, but the same
  • 4:00 p.m. - 5:00 p.m. Hot Topics
    SYN410 Considerations for building out a clustered NetScaler SDX environment
  • 3:30 p.m. - 5:30 p.m. Industry Forum
    If you’re in financial services, healthcare, education or government, you may choose instead to participate in one of our Industry Forums—these events connect you with your peers to discuss IT challenges, from regulatory mandates and increased security threats to enhancing user experience.

View all interactive sessions >

7:30 p.m. - 11:00 p.m. Final Night Party
Experience a little magic and reflect on three great days of training—Universal CityWalk™ and Universal’s Islands of Adventure™ theme park are all yours for the evening.

Learn more about Synergy